299 bit Terms and Conditions

1 Introduction and Acceptance

These terms and conditions ("Terms") apply to the 299 bit platform and all related services. By using 299 bit through its website, mobile application, or any other channel, you are considered to have fully agreed to these Terms.

These Terms form a legally binding agreement. If you do not agree to them, please do not use any 299 bit service.

1.1 Identity Confirmation

By using this platform, you confirm that:

You are at least 21 years old.
You are using this service of your own free will.
You have only one account, or will maintain only one account, in your name.
All information you have provided is true, accurate, and complete.

1.2 Changes to the Terms

299 bit reserves the right to amend these Terms at any time. Continued use of the platform after any change means you have accepted the updated Terms. We therefore recommend you visit this page regularly.

2 Account Registration and Management

A valid account is required to access the full range of services on 299 bit. Providing accurate personal information during registration is mandatory.

2.1 Registration Requirements

Each person may open only one account.
The account is strictly for personal use and may not be used on behalf of a third party.
The name, mobile number, and other details provided at registration must be valid and verifiable.
Opening an account under a false or fake identity is strictly prohibited.

2.2 Account Verification

For security purposes, 299 bit may at any time request members to verify their identity. This may require submitting a copy of a national ID card or passport. Until verification is complete, deposits, withdrawals, or bonus claims may be temporarily suspended.

2.3 Password and Security

Keeping your account password confidential is your responsibility. 299 bit is not liable for any loss resulting from unauthorised use of your account. If you notice any suspicious activity, notify the support team immediately via 24/7 live chat.

2.4 Account Closure

299 bit reserves the right to suspend or close any account without notice in the following situations: violation of these Terms; detection of fraudulent activity; evidence of operating multiple accounts; or misuse of the bonus system.

3 Deposits and Withdrawals

Financial transactions on 299 bit are fully secure and fast. All payments are processed through the mobile banking methods available in Bangladesh.

3.1 Deposit Methods and Limits

Minimum deposit: ৳100 (per method).
Accepted methods: bKash, Nagad, Rocket, Upay.
Deposits must be made from a mobile wallet registered in your own name.
Deposits from third-party accounts are not accepted.

3.2 Withdrawal Methods and Limits

Minimum withdrawal: ৳500.
Withdrawal methods: bKash, Nagad, Rocket, Upay.
Withdrawals are generally processed within 10–45 minutes.
The withdrawal account and the deposit account must be the same.

3.3 Anti-Money Laundering Policy

299 bit follows a strict anti-money laundering policy. If suspicious financial activity is detected, the account may be temporarily suspended for review and withdrawals may be held until the necessary information is verified.

4 Bonuses and Promotions

299 bit offers various types of bonuses and promotional offers. Each bonus has specific conditions that should be read carefully before it is credited to your account.

4.1 Welcome Bonus

New members can receive a 100% bonus on their first deposit, up to ৳10,000. The wagering requirement for this bonus is 25 times the bonus amount. For example, if you deposit ৳1,000 and receive a ৳1,000 bonus, your total balance is ৳2,000; you must wager ৳1,000 × 25 = ৳25,000 before withdrawing.

4.2 General Bonus Conditions

Each bonus offer applies to each member a set number of times.
To withdraw winnings earned from a bonus, the specified wagering requirement must be completed.
Attempting to collect bonuses through multiple accounts will result in all bonuses being cancelled.
No bonus is a substitute for cash and cannot be transferred to a third party.
If evidence of bonus abuse is found, 299 bit reserves the right to close the account.

4.3 Changes to Promotional Offers

299 bit reserves the right to change, suspend, or cancel any promotion or bonus offer without prior notice. The latest information on ongoing promotions is available on the platform.

5 Gaming Rules and Fairness

All games on 299 bit are conducted fairly and transparently. Game outcomes are determined by Random Number Generator (RNG) technology, which is fully independent and unpredictable.

5.1 Game Results

If a game result is uncertain or disputed due to a technical error, 299 bit will verify the server logs and make a final decision. Server logs are considered the highest form of authoritative information.

5.2 Prohibited Activities

Using any software bot or automated method to play games is prohibited.
Any attempt to interfere with the game system or exploit errors is prohibited.
Attempting to influence game results by colluding with other members is prohibited.
Exploiting weaknesses in the bonus system or attempting to clear bonuses through low-risk betting strategies is prohibited.

5.3 Technical Issues

If a game is left incomplete due to a lost internet connection, server problem, or any other technical fault, 299 bit will determine the outcome of that game based on server records. For any claim arising from such a situation, contact us via 24/7 live chat.

6 Responsible Gambling and Age Verification

All activities on 299 bit are for those aged 21 and above. Allowing minors to use the platform is strictly prohibited and 299 bit makes no exceptions on this matter.

We believe gambling should be a form of entertainment, not a source of income. In line with our responsible gaming guidelines, members are advised to set limits before playing. You can contact the support team to set your own limits, take a break, or temporarily close your account.

6.1 Self-Exclusion

If a member feels that gambling is having a negative effect on their life, they can apply to have their account closed for a fixed period or permanently. This is available free of charge and is applied as quickly as possible after the request is made.

6.2 Help and Advice

If you are experiencing gambling-related problems, 299 bit's 24/7 support team is ready to help in Bangla. Our support team can also help connect you with professional counselling services.

7 Privacy and Data Protection

Protecting your personal information is very important to 299 bit. How all personal data provided on the platform is collected, stored, and used is described in detail in our Privacy Policy.

7.1 Limits on Data Use

A member's personal information is used only for identity verification, transaction processing, and platform improvement.
Information is not shared with any third party without a lawful reason.
All data is protected with SSL encryption technology.

7.2 Cookie Policy

The 299 bit website uses cookies to improve the user experience. By accessing the platform, you consent to the use of cookies. Read our privacy policy for more details.

8 Intellectual Property and Content

All content on the 299 bit platform — logos, images, graphics, text, and software — is protected by intellectual property law. No part of this content may be reproduced, distributed, or used for commercial purposes without prior written permission from 299 bit.

8.1 User Content

If you post any comment, review, or other content on the platform, you grant 299 bit a non-exclusive licence to use that content. However, posting content that is unlawful, offensive, or harmful to others is strictly prohibited.

9 Limitation of Liability

To the fullest extent permitted by applicable law, 299 bit accepts no liability for the following:

Financial losses in games — the risk of losing money while gambling is entirely the member's own.
Temporary disruption to the service due to technical issues.
Loss caused by a member's own negligence or breach of these Terms.
Any loss or disruption caused by third parties.

9.1 Service Availability

299 bit aims to provide uninterrupted service at all times, but the service may be temporarily unavailable due to maintenance, upgrades, or unforeseen circumstances. 299 bit will not be liable for any such disruption.

10 Complaints and Dispute Resolution

For any complaint or dispute, please contact our support team first. 299 bit reviews all valid complaints fairly and works to resolve them.

10.1 Complaints Process

Submit your complaint via 24/7 live chat or email, including all relevant details.
The support team will review the complaint and carry out any necessary investigation.
You will be informed of the investigation outcome and decision within a reasonable time.
299 bit's final decision on such matters will be considered binding.

10.2 Frequently Asked Questions

For common questions and answers, visit our FAQ section, where you will find answers to general queries about accounts, payments, bonuses, and the service.

11 Miscellaneous Provisions

11.1 Entire Agreement

These Terms form the entire agreement between 299 bit and the member and replace any prior oral or written understandings.

11.2 Severability

If any part of these Terms is found to be legally unenforceable, the remaining parts will continue in full force and effect.

11.3 Language

These Terms are written in Bangla. If a translation into any other language is provided, the Bangla version will be considered final and authoritative.

11.4 Contact

If you have any questions about these Terms, contact the 299 bit support team via 24/7 live chat. To contact us by email, write to [email protected].